With our new sustaining memberships, we hope to build a member base of folks who would like to stick with Tomato Mountain on an ongoing basis. With 42 weeks of deliveries, your ongoing membership also ensures that you get the best of each season throughout the year.
With the sustaining memberships, your credit card is charged a flat fee once per month or every 6 months (depending on your preference), without the need to sign up for each new season. Delivery fees are included, and there are options to add eggs, Primetime delivery, or to handle the extra cost of delivery to Zone C.
During the winter, we switch to bi-weekly deliveries, but your subscription price stays the same -- that's because we take the whole year's cost and divide it by 12 (Monthly sustainers) or by 2 (Semiannual sustainers), so you pay a regular, flat amount to be a supporting member of our farm. In return, you'll receive shares of our produce throughout the year based on what's in season. See our delivery calendar for 2015 for delivery dates and our crop calendar for a rough estimate of expected crops.
Here's a run-down of our member types:
♦ Monthly Sustaining Memberships take the whole year's value into account, then break up the cost into 12 equal payments, which recur automatically until you need to cancel.
♦ Semiannual Sustaining Memberships operate the same way, but come out automatically every 6 months (we'll give you a heads up when we're about to withdraw). Semiannual payments also incorporate a discount equal to one free week of veggies.
♦ Both types of Sustaining Memberships are ongoing subscriptions meant for folks who are interested in committing for the full year. While there is no contract, please understand that the Sustainer program gives you the best value (and the best understanding of our CSA) if you stick around for the full year.
♦ Seasonal signups: If you would like to try us out for a particular season, or prefer signing up on a season-by-season basis, we can work with that, too! The next upcoming season will always be available in our signup area, with prorated pricing available until halfway through each season.
Notes about deliveries and pricing
♦ In the Winter, shares will be larger than other seasons, but will come on a biweekly (every other week) basis. While the price you pay in these Winter months is the same as the rest of the year, remember that the whole cost of the share is divided out equally over 12 months.
♦ From Mid-April through Mid-December, shares come on a weekly basis.
♦ See our calendar of 2015 deliveries here.
♦ We will always track box values on our Weekly Box Values page.
♦ Also take a look at our pricing breakdown page for our pricing rationale.
Details for the signup process:
♦ During signup, select either the Monthly or Semiannual option, and add eggs, Primetime or Zone C delivery as needed. You will be prompted to make your first payment at checkout. We will send you a link to enter your credit card information into our sustaining membership payment system to complete the process.
♦ Your first charge will be made on the date of your first delivery.
♦ Subsequent charges will be made on the same day of the month. For example, if you received your first delivery on July 8th, then your membership fee will be charged on the 8th of each month. For semiannual memberships, charges will be made every six months on the same day of the month.
♦ If you would like to change your share size, just let us know, and it will take effect after your next monthly payment is charged. So if you're billed on the 8th of each month, and you decide to make a change to your share size on the 1st of the month, the new fee will be charged on the 8th, and any shares you receive after the 8th will be the new size.
♦ If you decide to cancel, you will receive a refund for the remainder of the billing cycle. If your membership is billed on the 1st of each month, and you decide to cancel on the 15th, you will be refunded half of your monthly membership fee.
♦ If you'd like to get a discount for paying for multiple seasons at once, either join as a Semiannual sustainer to receive the value of 1 box discounted from your total, or sign up for the full year, which has two free boxes built into your reduced cost. Contact us if you'd like to do the full year option!
If you have any questions, don't hesitate to contact Sean at 608-335-1198 or firstname.lastname@example.org.